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Cyber Resilience Act

NIS2 Directive: what it covers, who it applies to, and how incident reporting works

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NIS2, formally Directive (EU) 2022/2555, is the EU's cybersecurity law for organisations operating critical and important services, not a product law like the Cyber Resilience Act. ENISA states it entered into force on 16 January 2023, replacing the original NIS Directive, (EU) 2016/1148, and that member states had to transpose it into national law by 17 October 2024. For a device or component maker, NIS2 matters most if the business itself runs a covered service, for example as a manufacturer of medical devices, a data centre operator, or a managed service provider, rather than purely as a product vendor.

Key takeaways

  • NIS2, formally Directive (EU) 2022/2555, is the EU's cybersecurity law for organisations operating critical and important services, not a product law like the Cyber Resilience Act.
  • NIS2 sorts in-scope organisations into two supervisory categories: essential entities and important entities.
  • Most device makers that fall under NIS2 at all are important entities, through the manufacturing sector in Annex II.
  • Article 21(2) lists ten measures, points (a) to (j), which every essential and important entity must cover on an "all-hazards" basis; these are the "10 key elements" the Commission FAQ refers to.

Who is in scope

NIS2 sorts in-scope organisations into two supervisory categories: essential entities and important entities. The European Commission's policy page describes the directive as reaching "medium-sized and large entities" across critical sectors, broadening coverage well beyond the original NIS Directive. The Commission's summary lists sectors carried over from NIS1, energy, transport, healthcare, finance, water management and digital infrastructure, alongside sectors newly added by NIS2:

Carried over from NIS1 Added by NIS2
Energy Public electronic communications providers
Transport Digital services (e.g. social platforms)
Healthcare Waste and wastewater management
Finance Critical product manufacturing
Water management Postal and courier services
Digital infrastructure Public administration (central and regional)
Space sector

Exact size thresholds and which specific entities fall under "essential" versus "important" per sector are set out in the directive's annexes; the Commission's FAQ page checked for this guide does not itemise them, so confirm against the official text or your national transposing law before relying on a self-assessment.

Is a device maker an essential or an important entity?

Most device makers that fall under NIS2 at all are important entities, through the manufacturing sector in Annex II. Two tests in Directive (EU) 2022/2555 decide it.

Sector test. Annex II, point 5, "Manufacturing", lists six subsectors:

Annex II point 5 Who it covers
(a) Medical devices and in vitro diagnostic medical devices Manufacturers under Regulations (EU) 2017/745 and 2017/746, except makers of devices on the public health emergency critical devices list, who sit in Annex I (health)
(b) Computer, electronic and optical products NACE Rev. 2 division 26
(c) Electrical equipment NACE Rev. 2 division 27
(d) Machinery and equipment n.e.c. NACE Rev. 2 division 28
(e) Motor vehicles, trailers and semi-trailers NACE Rev. 2 division 29
(f) Other transport equipment NACE Rev. 2 division 30

Size test. Article 2(1) applies the directive to entities that qualify as medium-sized under Commission Recommendation 2003/361/EC, or exceed those ceilings. In that Recommendation:

  • a medium-sized enterprise employs fewer than 250 persons, with an annual turnover up to EUR 50 million and/or a balance sheet total up to EUR 43 million;
  • a small enterprise employs fewer than 50 persons, with turnover and/or balance sheet up to EUR 10 million, and is outside the general size rule;
  • under its Article 6, the data of partner and linked enterprises are added, so a small subsidiary of a larger group can still be in scope.

Category. Under Article 3(1)(a), Annex I entities above the medium-sized ceilings are essential by default; Annex II entities are not on that list. An Annex II manufacturer is therefore an important entity under Article 3(2), unless its member state designates it essential under Article 2(2)(b) to (e), for example as the sole national provider of a service essential for critical societal or economic activities. Member states had to establish their lists of essential and important entities by 17 April 2025 (Article 3(3)), and listed entities must report changes to their registration details within two weeks (Article 3(4)).

What risk-management measures does Article 21 require?

Article 21(2) lists ten measures, points (a) to (j), which every essential and important entity must cover on an "all-hazards" basis; these are the "10 key elements" the Commission FAQ refers to. The right-hand column is our example for a device maker's own operations, not text of the Directive.

Article 21(2) Measure Example for a device maker
(a) Policies on risk analysis and information system security A risk register for business systems, including build and update infrastructure
(b) Incident handling Detection, triage and the reporting route in the next section
(c) Business continuity, such as backup management and disaster recovery, and crisis management Restore tests for ERP, build servers and the update server
(d) Supply chain security, including relationships with direct suppliers and service providers Security terms and assessments for suppliers and contract manufacturers
(e) Security in acquisition, development and maintenance, including vulnerability handling and disclosure Secure development and a vulnerability intake process
(f) Policies and procedures to assess the effectiveness of the measures Internal audits, metrics, management review
(g) Basic cyber hygiene practices and cybersecurity training Training records for staff and management
(h) Cryptography and, where appropriate, encryption Key management, including firmware signing keys
(i) Human resources security, access control policies and asset management Joiner-leaver process, asset inventory including shop-floor OT
(j) Multi-factor or continuous authentication, secured voice, video and text communications, secured emergency communications MFA on remote access and administrator accounts

Two further articles matter. Article 21(3) asks entities to take into account their suppliers' "overall quality of products and cybersecurity practices", "including their secure development procedures", so NIS2 customers send security questionnaires to device makers even where the maker itself is out of scope. And Article 20 requires management bodies to approve the measures, oversee their implementation and follow training; they "can be held liable" for infringements. For digital infrastructure and managed service providers, Implementing Regulation (EU) 2024/2690 sets the technical detail of each measure.

What does the three-stage incident-reporting clock require?

The Commission's FAQ sets out a staged reporting obligation once an entity becomes aware of a "significant incident":

Stage Deadline What it covers
Early warning 24 hours Commission FAQ: notify within 24 hours of first becoming aware of the incident
Incident notification 72 hours Commission FAQ: notify within 72 hours of becoming aware of the incident
Final report 1 month Commission FAQ: due no later than one month after the incident notification

The table paraphrases the Commission's plain-language FAQ. The legal source is Article 23(4) of the Directive, which also sets what each stage must contain:

  • Early warning (24 hours): whether the incident is suspected of being caused by unlawful or malicious acts, or could have a cross-border impact.
  • Incident notification (72 hours): an update of the early warning and an initial assessment, including severity and impact and, where available, indicators of compromise.
  • Intermediate report: on request of the CSIRT or competent authority.
  • Final report (one month after the notification): a detailed description, the type of threat or root cause, applied and ongoing mitigation measures and any cross-border impact. If the incident is still ongoing, a progress report is due at that point and the final report within one month of handling it.

An incident is "significant" under Article 23(3) if it has caused or can cause severe operational disruption or financial loss for the entity, or considerable material or non-material damage to others. Where an incident is likely to affect the services they provide, entities must also tell the recipients of those services without undue delay (Article 23(1)). Reports go to the national CSIRT or, where applicable, the competent authority. For the digital providers it covers, Implementing Regulation (EU) 2024/2690 adds numeric criteria, for example a direct financial loss above EUR 500,000 or 5% of annual turnover, whichever is lower.

What can supervisors do, and how high are the fines?

Essential entities are supervised proactively; important entities mainly after the fact. The rules are in Articles 32 to 34:

Essential entities (Article 32) Important entities (Article 33)
When supervision starts Proactively: on-site inspections, off-site supervision including random checks Ex post: "when provided with evidence, indication or information" of non-compliance
Audits Regular, targeted and ad hoc security audits Targeted security audits
Maximum fine for breaching Article 21 or 23 (Article 34) At least EUR 10 million or 2% of total worldwide annual turnover, whichever is higher At least EUR 7 million or 1.4% of total worldwide annual turnover, whichever is higher

"A maximum of at least" means member states may set higher ceilings; the national transposing law gives the actual figure.

ENISA's new role under NIS2

ENISA's own NIS2 policy page lists several tasks the directive assigns to the agency: developing and maintaining a European vulnerability registry; acting as secretariat for the European Cyber Crises Liaison Organisation Network (CyCLONe); publishing an annual report on the state of cybersecurity in the EU; supporting peer reviews between member states; and maintaining a registry for certain cross-border service providers, including DNS providers, top-level domain registries, domain registration services, cloud computing and data centre services.

NIS2 vs the Cyber Resilience Act

NIS2 and the Cyber Resilience Act are separate EU laws aimed at different things. NIS2 is an organisational law: it obliges essential and important entities in covered sectors to run a risk-management programme and report significant incidents. The Cyber Resilience Act is a product law: it sets cybersecurity requirements that hardware and software with digital elements must meet before being placed on the EU market, including its own 24-hour/72-hour reporting duty for actively exploited vulnerabilities and severe incidents in the product itself. The European Commission's NIS2 policy page describes the Cyber Resilience Act as complementing NIS2. A device maker can face both: CRA duties as a product manufacturer, and separately NIS2 duties if it also operates as an essential or important entity, for example by running its own cloud infrastructure or operating in a covered sector. See the Cyber Resilience Act guide and CRA 24h/72h vulnerability reporting for the product-level duty, which runs on a similar but legally distinct clock.

Worked example: one incident, two reporting duties

Synthetic example: no real company or incident. A 180-person maker of industrial pressure sensors (NACE division 26) sells across the EU and runs its own cloud service that delivers firmware updates. It is an important entity under Annex II point 5(b), and a manufacturer under the Cyber Resilience Act. On a Monday at 09:00 its operations team finds an unauthorised login on the update server and a modified firmware image staged for release. No modified image has reached customers.

  1. Hours 0–2: classify twiceNIS2: the update service could suffer severe operational disruption, so the team treats the event as a significant incident. CRA: under Article 14(5) of Regulation (EU) 2024/2847, an incident is severe if it "is capable of leading to the introduction or execution of malicious code" in a product, which a tampered update image is.
  2. Within 24 hours: two early warningsNIS2 goes to the national CSIRT or competent authority and states that the incident is suspected to be malicious. The CRA early warning goes through ENISA's Single Reporting Platform to the CSIRT designated as coordinator and to ENISA, and names the member states where the product is sold.
  3. Within 72 hours: two notificationsNIS2 wants an initial assessment and indicators of compromise; the CRA wants the nature of the incident, an initial assessment and the corrective measures users can take.
  4. CustomersNIS2 Article 23(1) and CRA Article 14(8) both point to informing affected users. The maker tells customers that no modified image was released and how to check image signatures.
  5. Within a month: two final reports, each one month after its own 72-hour notification.

Takeaway. Same facts, two forms, two recipients. Keep one internal incident record and produce both reports from it; the product-side process is in CRA 24h/72h vulnerability reporting.

What changed in 2026?

On 20 January 2026, as part of a cybersecurity package, the Commission proposed targeted amendments to NIS2 "to increase legal clarity", which it says will ease compliance for 28,700 companies, including 6,200 micro and small enterprises. As read on 10 November 2026, this is a Commission proposal: Directive (EU) 2022/2555 and the national transposing laws remain the rules that apply until an amendment is adopted and transposed.

A workable starting point

  1. Check whether your organisation is in scope at allNIS2 applies to entities operating in the sectors above, above a size threshold; a pure product vendor with no covered-sector operations may be out of scope for NIS2 even while squarely in scope for the Cyber Resilience Act as a manufacturer.
  2. Confirm your category and national transpositionEssential vs important status and exact obligations depend on your national transposing law, not the directive text alone, since member states had until 17 October 2024 to transpose it.
  3. Build the incident-reporting clock before you need itThe 24-hour/72-hour/one-month cascade only works if someone already knows who to call and what the early-warning template looks like; rehearsing this before a real incident is the practical difference between meeting and missing the deadline.
  4. Keep NIS2 and CRA evidence separateThey are different legal obligations with different triggers and timelines, even where both apply to the same organisation.

What are the common pitfalls?

  • Assuming "product company" means out of scope. Annex II point 5 names the NACE divisions most hardware makers belong to.
  • Counting only the local entity. Partner and linked enterprises count toward the size test.
  • Mixing up the two 24-hour clocks. NIS2 runs from awareness of a significant incident in your services; the CRA from awareness of an actively exploited vulnerability or a severe incident affecting your product. Recipients and content differ.
  • Treating Article 21 as an IT-only list. Build systems, signing keys and the update service are systems the business depends on.
  • Ignoring customer-driven NIS2. In-scope customers will assess you as a supplier under Article 21(3), whatever your own status.
  • Reading the Commission FAQ as the law. Supervisors enforce the national transposing law.

SoftWSP's passive OT and firmware vulnerability work feeds the asset and vulnerability data an incident-response and risk-management programme needs to meet NIS2 obligations; see OT Snapshot and device firmware security. For a manufacturer, the platform extracts a firmware SBOM as CycloneDX JSON, matches it against NVD, CISA KEV, FIRST EPSS and CISA CSAF ICS advisories, drafts a cited report for an engineer to review, and sends watchlist alerts on a CVE id or a vendor and product. It does not file NIS2 or CRA reports for you.

This guide is general information, not legal advice.

Put this guide to work

Frequently asked questions

What is the NIS2 Directive and does it replace NIS1?

NIS2 is Directive (EU) 2022/2555 on measures for a high common level of cybersecurity across the EU. According to ENISA, it entered into force on 16 January 2023 and replaced the original NIS Directive, (EU) 2016/1148. EU member states had to transpose NIS2 into national law by 17 October 2024.

Who is in scope: what are essential and important entities?

NIS2 classifies in-scope organisations into two categories, essential and important entities, which face different supervisory regimes. The European Commission describes the directive as covering medium-sized and large entities across critical sectors; exact size thresholds and the essential/important split per sector are set out in the directive's annexes, not detailed on the Commission's summary pages checked for this guide, so confirm your organisation's category against the official text or your national transposing law.

What are the NIS2 incident-reporting deadlines?

Per the European Commission's own FAQ on the directive, in-scope entities must send an early warning within 24 hours of becoming aware of a significant incident, a fuller incident notification within 72 hours, and a final report no later than one month after that. This is a house summary of the Commission's plain-language FAQ, not a quote of the directive's article text; check the official wording for your specific obligation.

How does NIS2 relate to the Cyber Resilience Act?

They are separate, complementary EU laws with different subjects: NIS2 regulates cybersecurity risk management and incident reporting for organisations operating in critical sectors (energy, health, digital infrastructure and more), while the Cyber Resilience Act sets product-level cybersecurity requirements for makers of hardware and software with digital elements. The European Commission's own NIS2 policy page describes the Cyber Resilience Act as complementing NIS2. A device or component maker can be in scope of the CRA as a product manufacturer and separately in scope of NIS2 if it also operates as an essential or important entity in a covered sector; see the Cyber Resilience Act guide below for the product-level duties.

Sources

  1. ENISA: NIS Directive 2
  2. ENISA: NIS2 (topic hub)
  3. European Commission: The NIS2 Directive
  4. European Commission: FAQ — Directive on measures for a high common level of cybersecurity across the Union (NIS2 Directive)
  5. Directive (EU) 2022/2555 (NIS2 Directive), EUR-Lex
  6. Commission Recommendation 2003/361/EC concerning the definition of micro, small and medium-sized enterprises, EUR-Lex
  7. Commission Implementing Regulation (EU) 2024/2690 of 17 October 2024, EUR-Lex
  8. Regulation (EU) 2024/2847 (Cyber Resilience Act), EUR-Lex
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NIS2 Directive: what it covers, who it applies to, and how incident reporting works