Security Advisory

CVE-2023-4966 (Citrix Bleed): NetScaler session hijack

Last updated:
  • CVE-2023-4966

CVE-2023-4966 ("Citrix Bleed") is a buffer-overflow vulnerability in Citrix NetScaler ADC and NetScaler Gateway that lets an unauthenticated attacker leak device memory — including session tokens that can be replayed to hijack an authenticated session — and it was exploited in the wild, including in ransomware intrusions, before organizations could patch.

Vulnerability summary

CVSS base score

7.5

High severity

EPSS score (FIRST)

100.0%

Probability of exploitation in the wild in the next 30 days

CISA KEV catalog

Yes

Listed as known exploited

Published

Vulnerability ID: CVE-2023-4966 · Source: NVD

Affected components

ComponentCPEVersion range
Citrix NetScaler ADC / Gateway 12.1 (FIPS and NDcPP builds)cpe:2.3:a:citrix:netscaler_application_delivery_controller:*:*:*:*:fips:*:*:*12.1 up to 12.1-55.299 (fixed in 12.1-55.300; the 12.1 branch itself is end-of-life)
Citrix NetScaler ADC / Gateway 13.0cpe:2.3:a:citrix:netscaler_application_delivery_controller:*:*:*:*:-:*:*:*13.0 before 13.0-92.19 (fixed in 13.0-92.19)
Citrix NetScaler ADC / Gateway 13.1 (including 13.1-FIPS)cpe:2.3:a:citrix:netscaler_application_delivery_controller:*:*:*:*:fips:*:*:*13.1 before 13.1-49.15 (fixed in 13.1-49.15); 13.1-FIPS before 13.1-37.164 (fixed in 13.1-37.164)
Citrix NetScaler ADC / Gateway 14.1cpe:2.3:a:citrix:netscaler_application_delivery_controller:*:*:*:*:-:*:*:*14.1 before 14.1-8.50 (fixed in 14.1-8.50)

What does this mean for affected devices?

CVE-2023-4966 affects Citrix NetScaler ADC and NetScaler Gateway when the appliance is configured as a Gateway (VPN virtual server, ICA Proxy, CVPN, RDP Proxy) or as an AAA virtual server. The underlying buffer overflow lets an unauthenticated attacker read beyond the intended buffer and disclose sensitive memory contents, including valid session tokens; replaying a leaked token lets the attacker take over an already-authenticated session without needing credentials or MFA (NVD).

Scoring for this CVE differs by source. NVD's own analysis gives it CVSS v3.1 7.5 (high) — network-reachable, low attack complexity, no privileges or user interaction required, but scoped only to a confidentiality impact with no integrity or availability impact (vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N). Citrix's own (CNA) submission scores it higher, CVSS v3.1 9.4 (critical), reflecting that a hijacked session can also be used to tamper with data and partially affect availability (vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L) — a CNA-reported figure, not an NVD-confirmed one (NVD).

CISA added CVE-2023-4966 to the Known Exploited Vulnerabilities (KEV) catalog on 2023-10-18, with a required-action due date of 2023-11-08, and records known use in ransomware campaigns (CISA KEV).

Citrix's security bulletin CTX579459 lists the builds above as affected and states there is no workaround — affected appliances must be upgraded to a fixed build — and "strongly urges" customers to install the updates as soon as possible. Citrix separately confirmed that "exploits of CVE-2023-4966 on unmitigated appliances have been observed", and advised investigating devices for signs of prior compromise given reports of session hijacking tied to this flaw (Citrix Security Bulletin CTX579459).

As of 2026-10-20, FIRST scores the probability of exploitation at the top of the EPSS distribution (EPSS 0.9999, 99.997th percentile), consistent with a vulnerability that remains under active scanning years after disclosure (FIRST EPSS).

Because no workaround exists, any NetScaler ADC or Gateway instance on an affected build should be upgraded immediately and, given the documented exploitation, reviewed for signs of prior session hijacking or compromise.

How to fix this class of issueNo dedicated SoftWSP guide covers this weakness class; the fix is usually the vendor patch or firmware update referenced above. Our related guide explains how to plan and verify it: NIST SP 800-40 Rev. 4: enterprise patch management planning, explained.

Evidence

  • Unauthenticated buffer overflow in NetScaler ADC/Gateway (Gateway or AAA virtual server roles) discloses memory contents including session tokens, enabling session hijack. — NVD
  • NVD CVSS v3.1 base score is 7.5 (high); Citrix's own CNA-submitted score is 9.4 (critical) — a CNA-reported figure, not NVD-confirmed. — NVD
  • Added to the CISA Known Exploited Vulnerabilities catalog on 2023-10-18, due date 2023-11-08, with known ransomware campaign use. — CISA KEV
  • Affected: NetScaler ADC/Gateway 12.1 (FIPS/NDcPP) before 12.1-55.300, 13.0 before 13.0-92.19, 13.1 before 13.1-49.15 (13.1-FIPS before 13.1-37.164), 14.1 before 14.1-8.50; no workaround, patch is the only remediation; exploitation on unmitigated appliances observed. — Citrix Security Bulletin CTX579459
  • EPSS score is 0.9999 (99.997th percentile) as of 2026-10-20. — FIRST EPSS

Related advisories

Sources

  1. NVD
  2. CISA KEV
  3. Citrix Security Bulletin CTX579459
  4. FIRST EPSS

Frequently asked questions

Why do NVD and Citrix disagree on the severity score for CVE-2023-4966?

NVD's own analysis scores CVE-2023-4966 CVSS v3.1 7.5 (high), scoped only to a confidentiality impact (vector C:H/I:N/A:N), while Citrix's CNA submission scores the same flaw 9.4 (critical), reasoning that a hijacked session token can also be used to tamper with data and partially affect availability (C:H/I:H/A:L) — the CNA figure is Citrix's own, not an NVD-confirmed rating, per NVD.

Is there a workaround for CVE-2023-4966 short of upgrading NetScaler?

No. Citrix's own security bulletin CTX579459 states there is no workaround for CVE-2023-4966 — affected NetScaler ADC and Gateway appliances must be upgraded to a fixed build, per Citrix Security Bulletin CTX579459.

Which NetScaler branch affected by CVE-2023-4966 is already end-of-life?

The 12.1 branch (FIPS and NDcPP builds, up to 12.1-55.299, fixed in 12.1-55.300) is itself end-of-life, meaning organizations still running it cannot simply wait for further 12.1 updates and should plan a migration to a supported branch in addition to applying the available fix, per Citrix Security Bulletin CTX579459.

Which NetScaler configuration roles must be in use for CVE-2023-4966 to be exploitable?

The appliance must be configured as a Gateway — meaning a VPN virtual server, ICA Proxy, CVPN, or RDP Proxy — or as an AAA virtual server; NetScaler instances not running in any of those roles are not exposed to this particular session-token leak, per NVD.