We collect Personally Identifiable Information (PII) provided to us by our users when using our site www.Softwsp.com or related sites and applications. This includes:
Information that you provide us when browsing through our website, signing up to our services, filling out our online forms and reporting an issue on our site. The information you provide us may contain; your name, email address, telephone number, basic information on your social media profile (if you have signed up to our site using your social media profile).
When you use our sites, we may collect further information, including:
Your IP address- this can provide information about your device and the region in which you are based.
Your browsing history on our site, your viewed products and services, your page interaction, information on how you arrived at our site.
We may use collected PII in the following ways:
The personal data we collect allows us to administer your user account on our site. We will need to authenticate/verify your identity through your personal data.
The information you provide us enables us to keep you updated on Softwsp’s latest announcements, updates that you may be interested in.
We use personal information to improve our products and services and help develop the functionality of our site.
We may use your personal data to assess and handle your complaints to come up with the best resolution for you.
We may also use your personal information to personalise your experience on our site through targeted advertising product/service suggestions.
You will only receive marketing communications if you have purchased a product/service from us, or agreed to receive our marketing information.
Softwsp data processing is carried out using Softwsp computers and software. We strictly abide by legal procedures to ensure the safety of the data we obtain and use. Persons authorised to access Softwsp data are restricted to persons responsible with the management and functioning of the site (i.e. administration, marketing, sales, legal).
Users may choose to exercise their rights with respect to personal data processing.
You have the right to:
Remove personal data, or request for this data to be removed from our site. Under specific circumstances, users have the right to choose to erase their personal information from Softwsp.
Withdraw your consent for our access to your personal information, if you have agreed previously to give us access to your personal information.
Find out whether your personal data is being processed by Softwsp, and request to receive additional information on the way we process your data.
Verify that the data you have provided is accurate. Users have the right to rectify or update this information when needed.